Feedback and Requests

Kudos and questions: We want to hear from you about student successes, District news, kudos for staff members, questions and ideas for topics we can communicate about. Click here to submit good news.

Public Record Requests: As a public agency, the District adheres to the California Public Records Act which requires that governmental records shall be disclosed to the public, upon request, unless there is a specific reason not to do so. Permissible exemptions from disclosure include documents that invade an individual’s right to privacy (e.g., privacy in certain personnel, medical, or student records) or hinder the government’s need to perform its assigned functions in a reasonably efficient manner (e.g., maintaining confidentiality of investigative records, official information, records related to pending litigation, and preliminary notes or memoranda). Click here to submit public records requests.

Complaints: The District strives to support the success of every child by proudly and consistently providing excellent customer service through credibility, knowledge, and understanding. Sometimes, issues arise, and we want to know so we can work to resolve them.  Click here to link to kudos, questions, complaints form.

Formal complaints:
MVWSD has a Williams Uniform Complaint Procedures that are outlined in Board Policy BP 1312.3 and Administrative Regulation AR 1312.3. The district is primarily responsible for complying with applicable state and federal laws and regulations governing educational programs. The district shall investigate complaints alleging failure to comply with such laws and/or alleging discrimination and shall seek to resolve those complaints in accordance with the district's uniform complaint procedures. Click here learn more about the areas and report complaints that are covered under Uniform Complaint Procedure.

Please click here to file a Williams Uniform complaint.

Title IX is a law passed in 1972 that requires gender equity in every educational program that receives federal funding. Most people who know about Title IX think it applies only to sports, but it is only one of 10 key areas addressed by the law: Access to Higher Education, Athletics, Career Education, Education for Pregnant and Parenting Students, Employment, Learning Environment, Math and Science, Sexual Harassment, Standardized Testing, Technology. The District’s Title IX Coordinator is the responsible for implementation and monitoring of meaningful efforts to comply with Title IX.  Please contact the Chief Officer of Human Relations Carmen Ghysels.

Click here to file a Title IX complaint.

Request Attendance Records: You may request proof that you attended Mountain View Whisman School District. Please note: Proof of Attendance for enrollment prior to 2005 requires a physical search that can take up to 3 months. MVWSD is unable to supply grades prior to 2007.  Proof of Attendance will only include the schools attended and the dates attended. Click here to submit a request

Request Employment Verification: Former MVWSD employees may have a need to request dates of employment.  Click here to request this information.

Translations/Interpretations: All school and District newsletters are available in both English and Spanish. The District is committed to providing access and communication for all those who desire to attend Board meetings. Anyone planning to attend a Board meeting who requires special assistance or English translation or interpretation is asked to call the Superintendent’s Office at 650-526-3552 at least 48 hours in advance of the time and date of the meeting.

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